Frequently Asked Questions

Currently no. But we are working hard to expand our range to include vegan pies & ready meals.
Your pies & meals will be sent in insulated polystyrene boxes to ensure they reach you in tip top condition. They will arrive frozen and will need putting straight in the freezer (unless you can't wait and put them straight in the oven!). Some level of slight defrost may occur on the outside of the pastry but this is normal and your pies won't be affected.
All our pies are sent to you as raw-2-bake pies and will require a brush of milk or egg on top before baking. All meals & pies come with cooking instructions clearly displayed on the packaging.
Your pies & meals will have a use by date displayed on the outer packaging label but for best results we recommend using them within 6 months of receiving them. But they rarely last that long!
For local delivery this will be 2 to 5 days depending on location. You will receive an email or call to confirm when we will be delivering. For national deliveries we can only send during weekdays (cut off Thursday) to ensure the courier is next day and your order comes in tip top condition. Any orders placed between Friday and Sunday will be dispatched the following Monday or Tuesday.
Local delivery will be made in person within a 5 mile radius of Whitchurch Shropshire. For national delivery's we deliver your pies via APC overnight next day courier. They offer a reliable service and we feel we can trust them to deliver your meals in one piece. You will receive a notification when your pies are dispatched by email and you will then receive a text/email with a 2 hour delivery slot on the day of delivery from the courier.
All Martins Pies are produced as raw-2-bake pies. This means that the first time you bake your pie in the oven it will be the first time it has ever been baked. This gives you the unbelievable flavour and light crisp pastry that makes your pie taste the way a proper pie should. First, we make them just as you would in your own kitchen, then they are professionally blast frozen to seal in all the taste and goodness. That's why they look and taste as fresh as they do. Your pies & meals will be delivered to you still frozen so you can pop straight into the freezer.